Last Updated: January 8, 2026

Proud American Studios LLC (“Proud American Studios,” “PAS,” “we,” “us,” or “our”) uses artificial intelligence–powered virtual assistants (the “AI Chatbots”) on certain parts of our websites, apps, and membership platforms.

This AI & Chatbot Disclaimer (“Disclaimer”) explains what the AI Chatbots do, what they do not do, and how you should use them. By interacting with any AI Chatbot provided by Proud American Studios, you agree to this Disclaimer in addition to our Terms and Conditions and Privacy Policy.

1. WHAT THE AI CHATBOTS ARE FOR

Our AI Chatbots are designed to provide general support and information, including:

• Helping you find information about Proud American Studios content, shows, micro‑series, and documentaries.

• Guiding you to customer‑support channels (such as support or helpdesk email addresses).

• Providing basic assistance with account access, logins, and app navigation.

• Pointing you to relevant policies (for example, Privacy Policy, Terms and Conditions, Submission Release, Community Guidelines).

The AI Chatbots are tools to make it easier to find information quickly. They are not a substitute for direct assistance from Proud American Studios staff where human review is necessary.

2. NOT HUMAN, NOT OFFICIAL ADVICE

When you interact with an AI Chatbot:

• You are communicating with an automated system, not a human representative.

• Responses are generated automatically based on patterns in data, and may be incomplete, outdated, or incorrect.

• Nothing the AI Chatbot says should be treated as legal, financial, medical, security, or other professional advice.

• Nothing the AI Chatbot says overrides or modifies Proud American Studios’ official written policies, terms, or any agreements you sign with us.

If you need official, binding information about your account, billing, submissions, or any legal matter, you must rely on the written Terms, policies, or direct communication from an authorized Proud American Studios representative.

3. LIMITATIONS AND ERRORS

While we aim to keep the AI Chatbots helpful and accurate, they have important limitations:

• They may misunderstand your questions or provide answers that are incomplete or not fully tailored to your situation.

• They may reference features, offers, or policies that have changed or no longer apply.

• They may occasionally generate responses that conflict with current Proud American Studios policies or platform capabilities.

You use the AI Chatbots at your own risk. You should always verify important information (for example, billing details, cancellation terms, submission rules, legal questions) by reviewing our official policies or contacting support.

4. ESCALATION TO HUMAN SUPPORT

If your question is complex, sensitive, or not resolved by the AI Chatbot, we encourage you to contact a human representative. The AI Chatbot may:

• Provide you with our current customer‑support email address or other contact information.

• Suggest that you open a support ticket or send an email with relevant details.

• Direct you to specific pages on our website or inside the app that contain official information.

We reserve the right to review chat transcripts where permitted by law to improve our services and respond to support requests.

5. PRIVACY AND DATA USE

When you chat with an AI Chatbot, the information you provide may be collected and processed:

• To generate responses and operate the AI features.

• To improve the quality, safety, and effectiveness of our customer‑support tools.

• In accordance with our Privacy Policy and any data‑processing arrangements with our service providers.

You should not include highly sensitive personal information (for example, full payment card numbers, government ID numbers, health information, or security‑sensitive operational details) in chat messages. If such information is needed to resolve an issue, the Chatbot will direct you to more appropriate channels.

For full details on how we collect, use, and protect your data, please review our Privacy Policy.

6. NO WARRANTIES; LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• The AI Chatbots are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind (express or implied), including any warranties of accuracy, reliability, or fitness for a particular purpose.

• Proud American Studios is not responsible for any actions you take or do not take based on information provided by the AI Chatbots.

• Proud American Studios will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or relating to your use of, or reliance on, the AI Chatbots.

Your use of the AI Chatbots is voluntary and at your own discretion.

7. CHANGES TO THIS DISCLAIMER

We may update this AI & Chatbot Disclaimer from time to time to reflect changes in our technology, services, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page and may provide additional notice where appropriate.

Your continued use of any AI Chatbot after changes become effective constitutes your acceptance of the updated Disclaimer.